Testimonials

“At Vertical Horizonz New Zealand (VHNZ), we deliver training that helps save lives. We pride ourselves on our ability to design exceptional safety related course solutions. Purchasing an electric Jungheinrich counterbalance machine for our site is an example of how important safety is to us. Our experience working with the ITS Forklifts team has been smooth and “no hassle”, from assistance deciding on the machine model to preparation and delivery.” - Andrew Sykes, Regional Manager at Vertical Horizonz New Zealand.

“You guys are amazing! Samuel Goh, General Manager here at CM Enterprise, we supply Best Quality Foods to Supermarkets nationwide. We had recently purchased a 2nd hand forklift Jungheinrich EFX413 through your territory manager James Green. I was thoroughly impressed with his service, passion and knowledge for forklifts. Prior to deciding on which forklift solutions to go with, we had met up with various companies. What won me over to ITS was the ease of chatting with James and his passion forklifts, understanding our needs without trying to 'sell us a product'. He visited our site, rackings understood limited space and need for tight aisle. Being in a supply chain industry supplying food to Pak n Save, New Worlds, Countdown and other independent supermarkets, great customer service/experience and after care support is important to us. We are very happy with our machine and the level of support shown by Kasun, Dupree, Kelvin and especially James. Thank you ITS forklifts.” - Samuel Goh, General Manager at CM Enterprise.

“At Suntory coffee, our aim is to roast quality coffee, across a number of brands, for a broad range of café and foodservice customers. We need to operate efficiently to deliver our customers the freshest coffee possible with a blend & roast profile that is specific to their needs. Installing a fleet of Jungheinrich machines was a great experience when we opened our new Roastery in East Tamaki. We have both counterbalanced and narrow aisle electric Jungheinrich machines, but the Reach Truck ETV 120 with special drive in racking modifications is our best solution for cost effective stacking and retrieval of high density raw materials and finished goods at high lift heights.” – says Chris Drury, Warehouse Manager at Suntory Coffee New Zealand

“We have recently taken delivery of a Jungheinrich EFG 320 EFG counterbalance forklift. We work around the clock so a smooth, reliable, efficient machine is vital to our success. The team and I are also enjoying the ease of charging very much – effortless! This model has a smaller footprint than our old machine, making it more user friendly in our tight indoors workspace. We appreciate the effort put in by the ITS Forklifts Team, and being supportive whenever we need them!” – says Junior Poaki, Warehouse team leader at George Weston Foods (GWF)

“We’ve owned our TCM FD25 since 1998. It had been working in a wreckers yard in Japan when a friend found it for us. We decided to bring it back with some other gear, and the rest as they say is history. We have found TCM as brand to be extremely reliable. Out with the old and in with the new! Thank you ITS Forklifts Team for upgrading us with the new TCM counterbalance forklift.” - says Richard Bowman, Owner / Director at Bowline Engineering.

“During COVID-19 breakdown we’ve been extremely busy. Thanks to the addition of our new 7.0 ton counterbalance forklift TCM FD70 to the fleet, we can now better meet our growing demand. We have dealt with ITS for a number of years and appreciate the support and high-level service from the whole ITS team.”- Sam Chen, Supply and Logistics Manager at Brilliance Steel

“At Metro Performance Glass, we value safety the most, none more than in the production line. We have a fleet of different makes of forklifts mostly supplied by ITS Forklifts. In the last year we have installed a Jungheinrich EKS 208 Order Picking machine, complete with purpose designed and built Operator Work Platform. The platform is suitable for a maximum of two people for performing a variety of maintenance tasks around the factory. This means we can easily reach higher areas and ensure we operate in a safe and efficient manner at all times.”- Vaibhav Garg, Reliability Engineer at Metro Performance Glass

"Pipemakers import, manufacture and distribute PVC pipes and components. Our product is lightweight but generally bulky and wide. Our previous machine was a higher capacity forklift with fixed wide carriage, and was larger than we needed. ITS Forklifts have improved our pipe handling with a more compact TCM forklift coupled to a hydraulically operated Wide Opening Fork Positioner attachment. The fork positioner can open out to balance our wide loads as well as reducing the fork spread to handle standard pallets, all from the comfort of the driver’s seat. Being more maneuverable, the TCM is more efficient and saves us money as the smaller capacity forklift is less expensive to run. Additionally, the reliability of this truck and ITS Forklifts servicing are second to none. A great result all round.”- Bryan, Pipemakers NZ.

“Our warehouse utilises a fleet of different makes of forklift, including a couple of Jungheinrich Electric Reach Trucks rented from ITS Forklifts. I find our Jungheinrich ETV Reach Truck extremely smooth and easy to operate due to the conventionally laid out controls. The addition of scales and camera with colour monitor for easy retrieval of high loads, takes safety and productivity to a level above our other machines. We have also found the machine to be very energy efficient, requiring less regular recharging of the battery. Industrial Truck Sales (ITS Forklifts) stands out for its servicing capability. The team is always willing to help, very professional, and exhibit a willingness to work through our requests – overall a great experience!" – David, Forman Building Systems

"We have a fleet of Jungheinrich machines on-site that are supplied by Industrial Truck Sales (ITS Forklifts). We provide our customers with fresh ingredients and it is extremely important for us to operate fast, with no damage or errors whatsoever, performing around the clock. We have a very good working relationship with the team at ITS Forklifts, they are very reliable, quick responding and easy to communicate with. Hiring Jungheirich machines was the best decision we could have made." – says Olaf Vreeburg, Hello Fresh COO